Printing is disabled once the ink absorber becomes completely full Press the Black or Color button to clear the error and continue the print task. The machine has a built-in ink absorber to hold the ink used during print head cleaning. Install the cartridge in the correct position. The Ink cartridge isn't installed in the correct position. The ink cartridge isn't compatible with the machine. The ink cartridge isn't installed properly. You can contact us through Live Chat or Ask a Question at the top of the page to find out if anything can be done for you under warranty.Reload the paper correctly and press the Black or Color button.Ĭlear the jam, reload the paper in the machine correctly, then press the Black or Color button. Use of some non-Brother inks is also a common cause of the problem since some non-Brother ink may clog the print head nozzles resulting in frequent cleaning cycles being needed to maintain print quality. These include frequently unplugging the machine or manually triggering cleaning cycles. There are however, several conditions that may cause the ink absorbers to fill faster than anticipated. If the machine is powered on, with no use for 45 days it will automatically clean the print head to help prevent ink from drying and clogging the ink nozzles.

If an ink cartridge is replaced while the machine is unplugged it may automatically clean the print head when plugged back in. This is done to remove paper dust which can cause damage the print head. After a paper jam has been cleared the machine will automatically clean the print head prior to the next print job. When the machine is first set up it will perform an initial purge to fill the ink tubes during the initial installation of the ink cartridges.

Over the normal expected life of the machine cleaning cycles will be performed automatically under the following conditions: For more information please contact our technical support through Live Chat or Ask a Question at the top of the page. In order to clear this message the ink absorbers inside the machine must be replaced. They can hold enough ink to last the normal expected life of the machine. These ink absorbers are used to hold ink after it has been purged from the print head during the print head cleaning cycles. The message Ink Absorber Full is an indication that the machines internal ink absorbers are almost full.

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